Toyota Motor North America Report | Page 14

How IBM is Helping Toyota Reimagine Supply Chain Visibility

Clay Sheriff, Senior Partner at IBM, on transforming Toyota’ s supply chain visibility, forecasting and demand sensing

Partner with IBM to transform your supply chain clay. sheriff @ us. ibm. com The automotive industry is navigating one of its most turbulent periods in recent history. A decade of disruption— from parts shortages and geopolitical instability to escalating tariff regimes— has exposed fragility and inefficiency across global supply chains.
It is against this backdrop that forward-thinking manufacturers are turning to strategic partnerships, data and technology to future-proof their operations. One such partner is IBM, a global technology and consulting firm.
Clay Sheriff, Senior Partner at IBM, leads the Toyota account for IBM Consulting.
Clay has been working with Toyota over the past five years, helping the automotive manufacturer to transform its supply chain in North America.
Toyota’ s North American supply chain systems have supported the business remarkably well for decades,” Clay explains. But the level of volatility over the past five to 10 years has changed what the business needs from data, visibility and decision-making.
We have been working with Toyota to reimagine how supply and demand data come together, so Toyota can improve visibility, forecasting and demand sensing to ultimately get the right vehicle to the right customer at the right time.
What to do when‘ exceptions’ become the norm?
No business today is immune to disruption. So what do you do when‘ exceptions’ become the norm? Clay explains that to tackle this challenge at Toyota, IBM has helped unlock data that supports realtime decision-making, enabling Toyota to better serve dealers and end customers.
“ This transformation has been underway for several years at Toyota, and we’ re using new AI capabilities to accelerate decisionmaking on top of a stronger data foundation, helping teams respond more quickly to