Trillium Health Partners Report May 2024 | Page 13

TRILLIUM HEALTH PARTNERS
Helping THP plot its course into a technology-driven future is one of its key partners , Teknicor , which provides expertise in clinical engineering services to support medical equipment and facilities .
“ We ’ re working with Teknicor to build our technology roadmap ,” says Skerdi . “ Looking to the future is very important . We ’ re looking at what the clinical needs are and how those will translate to the implemented technology .”
He adds that THP must also assess how the technology will integrate with existing solutions , and also how it will migrate from legacy systems , plus where it can refresh hardware where possible .
“ We need to know if there will be any downtime , and how this will impact our clinical services ,” he says . “ Hence we need the expertise and knowledge that an implementer like Teknicor brings to the table .
Skerdi adds : “ And it ’ s not a seller-buyer relationship . It ’ s a relationship built on trust . If we have an issue we know we can reach out to them to help and get a response in a very short time .”
Although Skerdi ’ s time is consumed with complex IT challenges , he never loses sight of what it is all for – especially at the end of the day , as he winds through the hospital on his way home .
“ When I see patients and their families smiling and being happy , even though they are in a hospital , it reminds me I ’ m making an impact on everyday life for 1.2 million people , and this gives me enormous satisfaction . I can ’ t think of another job in IT that can do this .” thp . ca 13