TROY UNIVERSITY

TROY DEPLOYED ITS FIRST AI TOOLS IN

TROY LAUNCHED ITS FIRST FULLY-ONLINE COURSES IN

Building global infrastructure One of the more instructive episodes from TROY’ s technological history involves what is now considered a fairly mundane innovation: email.

When Greg’ s team rolled out student email accounts in the 1990s, they encountered something they did not expect.

Many of TROY’ s faculty members and students had never used email before, and community meetings were needed to explain and reassure.

“ I quickly learned that collaboration and substantial awareness campaigns were core parts of technology adoption and being able to yield meaningful use from those technologies,” Greg says.

“ When I talk to people nowadays about having to have training sessions to convince people to use email, they often giggle. But those were foundational learning experiences for me and the team.”

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