TROY UNIVERSITY
“ WE ARE A SECURITY-FIRST AND SECURITY-FORWARD
INSTITUTION”
Dr William Greg Price
Vice Chancellor & CISO Troy University
“ Prior to recent years, being able to utilise AI tools required a fair amount of capital and knowledge. It wasn’ t a trivial activity,” he explains.“ But the availability and access barriers have been greatly reduced, and it has become a consumer-driven environment, a commodity.”
The risk is not that staff or students use AI, but that they might inadvertently use it with TROY’ s protected data. The college’ s response is largely one of awareness rather than prohibition.
Greg believes that the core data governance principles – do not misuse data, do not damage it, do not use it in an inappropriate fashion – apply to AI just as they apply to any other tool. The challenge is helping people understand that familiarity with a tool does not make it automatically safe to use with sensitive information.
“ We are pushing a large awareness campaign to our students and our employees on how the practices they have been following very well for many years align with this new technology,” he says.
AI as a force for student success Beyond governance, Greg says that AI is actively improving the experience of students at TROY. The university uses AI-driven analysis of student behaviour and performance data to identify those who may be at risk of falling behind. From there, they can intervene early before problems become crises.
“ Through the use of AI, those tools assist us in quickly discerning if a student needs additional assistance,” Greg explains.“ From a student retention and support perspective, AI has allowed us to be far more proactive instead of reactive.” troy. edu 15