University of Michigan Health West Profile Report November 2022 | Page 6

Title of the video

“ We ' re a smaller organisation in the healthcare industry , but we do a lot of big things , especially technically ”

JOSHUA WILDA CHIEF DIGITAL INFORMATION OFFICER , UNIVERSITY OF MICHIGAN HEALTH-WEST
“ We ' ve started to grow as an organisation , not just to provide basic care models , but now we ' ve grown into a comprehensive stroke centre ,” explains Wilda . “ We ' ve grown into a centre of excellence for orthopaedics and neurosurgery . We just recently did our first open heart surgery . We never had an open heart programme and now we have that programme .”
With around 20 outpatient centres as well as surgical centres that are providing care in communities , the organisation is rooted in community care .
“ Our mindset was always we want to be where the patients are , as opposed to always having the patients come to us ,” adds Wilda . “ We ' re a smaller organisation in the healthcare industry , but we do a lot of big things , especially technically . And the only way that we ' re able to do it is with the intimate family feel that we have within our department .”
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