VIRGIN MEDIA IRELAND broadband to more homes and businesses across Ireland .
John explains how the project is also a key programme for the company as it seeks to modernise its services and operations to provide the best connectivity services in the market .
“ The Full Fibre project and investment in that project has allowed us to have a long , hard look at our OSS platforms and our service assurance , service provisioning platforms and really start again in relation to how they ’ re structured ,” he explains . “ This is so they ’ re fully automated and use the best-in-breed products to ensure that we ’ re both finding our customer ’ s challenges on the network efficiently , but also automating the resolution of those challenges as quickly as possible .”
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