Vodafone Fiji Report November 2024 | Page 9

Hawk : Helping Vodafone Fiji Fight Financial Crime

Hawk is a technology company that helps banks and payment companies fight financial crime by using AI for anti-money laundering and fraud prevention
Hawk is working closely with Vodafone Fiji , enabling the mobile services provider to enhance its ability to detect moneylaundering , comply with regulations and prevent financial crime .
Vodafone Fiji has integrated Hawk ’ s AI-powered anti-money laundering and counter-financing technology into its M-PAiSA platform , which in turn has improved Vodafone Fiji ’ s risk management process .
AI as a tool to combat fraud
Hawk ’ s platform was chosen to support a range of critical functions for Vodafone Fiji , including transaction monitoring , payment screening , customer due diligence , risk profiling and advanced fraud detection .
The all-in-one model provided by Hawk offers numerous benefits in operational efficiency , as well as improving the quality and speed of investigations .
One of the key advantages of Hawk ’ s technology is its ability to reduce false positive alerts . This ensures that Vodafone Fiji ’ s compliance team can focus on genuinely suspicious cases , instead of spending valuable time on false alarms .
Hawk ’ s platform is distinguished by its use of explainable AI , which brings a new level of accuracy , transparency , and efficiency to anti-money laundering , fraud detection and risk management .
The partnership has ultimately transformed Vodafone Fiji ’ s approach to financial crime prevention from reactive to proactive , with the Hawk solution providing a reason for each flagged alert , streamlining the investigation process for compliance teams .
Hawk technology has also allowed Vodafone Fiji to meet key requirements set by the Reserve Bank of Fiji regarding financial crime prevention .
Such a strong collaboration between Hawk and Vodafone Fiji represents a significant step forward in the fight against local financial crime , demonstrating a commitment to providing safe and secure digital financial services to customers alongside building confidence with regulatory authorities .
As Vodafone Fiji continues to expand its fintech offerings and drive digital transformation in the region , its partnership with Hawk will continue to play a crucial role in safeguarding customers and contributing to the economic development of Fiji and the broader Pacific area .