Reducing fragmentation
The success of Oracle Fusion Cloud Applications, Oracle’ s enterprise suite, can be seen through the company’ s continued collaboration with Atlantic Health.
“ One of the key outcomes of this collaboration has been reducing fragmentation for Atlantic Health,” Gulker says.“ We’ ve helped replace highly manual processes with more streamlined workflows, so now the organisation has a much more unified experience.”
This includes a significant reduction in payroll costs by eliminating more than 90 % of on-site check printing, as well as saving meaningful administrative time through payroll automation.
“ They’ ve been able to show some really amazing operational improvement,” Gulker says.“ We’ ve created this more connected and efficient environment that supports the workforce delivering patient care every day.”
Relieving administrative burden
Oracle and Atlantic Health’ s collaboration continues to evolve, with a focus on the development of intelligent automation.
Current initiatives include a purchase order AI receiving agent, which Gulker says is designed to automate purchase order receipt processing.
“ Processes that used to be manual can now be done by an AI agent in a coordinated way,” Gulker says.“ Again, this relieves administrative burden and speeds up the entire process – so the manual effort required from operational teams is greatly reduced.”
Oracle is also exploring a benefits and absence hybrid agent to provide employees with 24 / 7 support for benefits and absence-related questions, and reduce pressure on HR teams.
“ That’ s all part of improving the employee experience and empowering employees to find the answers they need when they need them.” Gulker says.“ These aren’ t isolated technology projects, but part of a broader transformation happening across healthcare.”
“ Operational transformation and clinical transformation go hand in hand,” she says.“ The organisations that will be the most successful are those that connect this intelligence in a way that both improves care delivery and treats employees like the valuable resource they are.”