EXT STEPS
3.2 Start with one high-level process
Organisations that launch multiple AI pilots simultaneously spread resources thin and cannot demonstrate ROI on any single initiative. Instead, identify one labour-intensive, multi-step process where agentic automation can deliver measurable P & L impact within 90 days. Use the three-horizon value framework to articulate Immediate returns( 3-6 months), Capability Building value( 6-18 months) and Transformation outcomes( 18 + months). This approach addresses the board’ s primary concern: 24 % of Nordic businesses cite unclear ROI as a barrier and 42 % of companies are abandoning generative AI projects because they cannot connect outputs to business outcomes.
“ A CENTRAL AI PLATFORM ENGINEERING TEAM SHOULD OWN SHARED INFRASTRUCTURE AND GOVERNANCE WHILE BUSINESS UNITS OWN USE CASE DESIGN AND OUTCOME MEASUREMENT”
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