“ WE BELIEVE THAT SAME CAPABILITY EXISTS IN OUR INTERACTION WITH THE PUBLIC: A PROACTIVE OPT-IN, PRIVACY-RESPECTFUL AND SECURE METHOD BY WHICH TO LET PEOPLE KNOW ABOUT OUR SERVICES”
BOB LEEK, DEPARTMENT DIRECTOR AND CHIEF INFORMATION OFFICER, CLARK COUNTY
Adobe Experience Manager underpins digital transformation Clark County is migrating its website to Adobe Experience Manager as part of its digital transformation strategy.“ We’ re re-platforming our ClarkCountyNV. gov website onto the Adobe Experience Manager platform. We believe that gives us a framework that we can work with to continue to evolve our website, and a digital assistant and the proprietary language model technology and architecture,” Bob explains.
The platform will support both desktop and mobile access, facilitating the county’ s transition to more digital services, and goes towards supporting Clark County’ s‘ Business Owner 360’ and‘ Resident 360’ concepts, which aim to reorganise county services around user needs rather than departmental structures.
“ Rather than having our departments at the centre of our service models, we’ re putting business owners and residents at the centre of the service model, and then building and rethinking how we deliver those services around the individuals that we’ re talking about,” Bob notes.
22 clarkcountynv. gov