“ Trace3 is helping build a foundation that creates a smooth digital path that anticipates the needs of these phases,” Dave says.
Trace3’ s role is to help make this vision a reality by laying the digital foundation, leveraging platforms like ServiceNow to build the infrastructure for integrated, connected services. The services it provides is helping to bring clarity to a roadmap of initiatives that is also driving digital equity, ensuring all residents have access to digital services and the benefits they bring. Strategic alignment is central to its approach, as Trace3 will help speed up the more than 100 county projects aimed at seamless service integration and digital transformation.
A key pillar of the partnership is the use of data visibility in ServiceNow that AI can leverage to inform decisions that directly impact the community. By Clark County integrating advanced analytics and artificial intelligence, it will be able to anticipate resident needs and deliver proactive services, provide valuable feedback and insights to improve service delivery and ensure that technology investments translate into real-world benefits for the community.
Impact beyond technology
Beyond technology, what truly defines this partnership is a shared dedication to community impact.
“ Bob’ s leadership is really foundational and something that ' s consistent within Trace3 as far as working with community-first initiatives like ITWorks and SIM Las Vegas,” Dave explains.“ It helps us ensure we’ re lifting the quality of lives of everybody around us.
“ It’ s a really good way to embrace the community around you, understand what they ' re trying to solve and the different challenges they have— then we come up with ideas to solve for them together.”
Looking ahead, Trace3 will continue to support Clark County in building a strong foundation for digital success. This includes enabling the ServiceNow platform, accelerating cloud adoption and ensuring business continuity to maintain uninterrupted services.
To learn how Trace3 can deliver AI-driven technology and services that can be harnessed to drive meaningful, community-focused transformations for you, please visit www. trace3. com.