The second pillar focuses on enabling departments to utilise technology effectively, incorporating data-driven decision making and emerging technologies such as AI. The third pillar aims to create“ a great place to work” through investments in remote work capabilities, digital skills development and training programmes.

“ Those serve as our three main pillars: public focus, the department’ s capabilities, and then having a great place to work. That forms the core of our technology strategy from a county perspective,” Bob says.

Clark County AI implementation enhances translation services and document processing Clark County has adopted an approach to AI that Bob characterises as“ augmented intelligence”. These technologies, he explains, are designed to help the county perform its functions better – whether that means more cost-effectively, productively or accurately – while removing friction and improving the ease of doing business with the county.

The county has instituted an AI policy aligned with federal and state guidelines to ensure responsible use. Bob emphasises Clark County’ s commitment to using AI for good, while maintaining transparency by clearly citing sources and references and being explicit about where AI has been applied in their processes.

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