DEPARTMENT OF CUSTOMER SERVICE , NSW GOVERNMENT
Leveraging advanced technologies DCS is at the forefront of integrating cutting-edge technologies into its cybersecurity operations . The department is actively utilising AI to enhance its threat detection and response capabilities .
AI-driven solutions allow for the rapid analysis of large datasets , enabling the department to identify and mitigate threats more rapidly and efficiently . This technology is particularly valuable in managing the complex security landscape
“WHILE CONTINUALLY DIGITISING , WE ACKNOWLEDGE THE NEED TO PROTECT THE DATA AND INFORMATION WE HOLD ”
SAM MACKAY , CHIEF INFORMATION SECURITY OFFICER , DEPARTMENT OF CUSTOMER SERVICE
20 nsw . gov . au / departments-and-agencies / customer-service