FLYWIRE small. Don’ t let things snowball – take it one thing at a time, understand the root cause and execute with the bigger goal in mind.”
Flywire’ s transition from startup to mature public company demands this balanced perspective – and also sets it apart from others in the fintech space, thanks to its ability to maintain the entrepreneurial spirit and client focus that built its reputation while implementing structure and discipline required for sustained growth.
This approach underpins Therese’ s operational priorities for 2026, which revolve around team development, data infrastructure and continued solution innovation. Investing in talent remains paramount, ensuring the operations team has appropriate training and skillsets for evolving requirements.
Moreover, back-office modernisation projects will focus on clear requirements, strong product and engineering partnerships and careful execution. And on the outgoing payments side, the team will continue identifying unique use cases where Flywire can deliver differentiated value, reflecting the company’ s core philosophy: technology and operations must never lose sight of the human needs driving payment flows. Thérèse concludes:“ I think 2026 is going to be about the team, data, optimising and scaling our operations, alongside continuing to deliver value for clients in those unique and special ways.” flywire. com