NTT BRITTANY MILLER Report August 2023 | Page 18

Meet-Me Room in an NTT data centre
Recognising and appreciating the hard work and dedication of team members through simple gestures like instant messages or emails can be very effective in boosting morale .”
NTT also implements initiatives such as ‘ Coffee Connects ’, where employees from different parts of the organisation come together virtually for a coffee break , fostering connections and collaboration . Regular all-hands meetings , monthly newsletters , and team-building challenges are other ways NTT creates a safe and open space for communication and connection .
Reflecting on her experience , Miller advises other organisations to prioritise listening .
“ Truly hearing and understanding employees , whether it ’ s about their personal lives , challenges on projects , or any other concerns , is absolutely crucial .
“ Leaders should actively remove roadblocks and support their team members . Building genuine connections with the team , remembering personal details about their lives , and showing care and support can go a long way in fostering a positive , productive work environment .
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