ORANGE JORDAN
Maintaining business continuity , building agility and focusing on wellness As with most companies , the last 24 months have presented unprecedented challenges .
Orange Jordan has seven key values : caring ; transparency ; excellence ; results oriented ; customer centric ; agility ; and collaboration – and , understandably , the first one took priority during COVID .
“ We were very cautious at the start of the pandemic ,” she recalls . “ We introduced workfrom-home in March 2020 , as it was important to maintain business continuity . It was the first time we ’ d experienced anything like it , and it wasn ’ t easy as certain jobs demand being out in the field – and , of course , we saw internet demand soar during lockdown .”
In one of the most supportive moves , salaries – and even bonuses – were maintained .
“ We focused a lot on training to help people be more productive and learn how to supervise teams in the ‘ new norm ’,” she added .
“ People were emotionally impacted , too , so we also introduced a ‘ Let ’ s talk ’ & Fadfada chat feature , which proved to be a really useful tool , enabling them to vent their feelings and provide support managing their workloads from home .”
“ We focused a lot on training to help people be more productive and learn how to supervise teams in the ‘ new norm ’”
RAZAN ABDEEN CULTURE & PEOPLE DEVELOPMENT DIRECTOR , ORANGE JORDAN
EXECUTIVE BIO
RAZAN ABDEEN
TITLE : CULTURE AND PEOPLE DEVELOPMENT DIRECTOR
COMPANY : ORANGE JORDAN INDUSTRY : HR
A Human Resources
Professional with more than 20 years of experience in human resources ’ different domains ; all of my experience is in Orange .
Main experiences and achievements are in learning and development , HR strategic planning , talent management , performance management , competencies assessment , employee experience , employee engagement , corporate culture , HR digital transformation , career management and counselling , functional / Job and efficiency analysis and HR policies and processes development and re-engineering .
My strengths lie in the ability to create and improve the standards and the quality of organisation development functions , processes , practices and achievements proved excellence in planning and achieving business objectives in line with the organisation ’ s strategic vision .