PWC
14
20 % at least, year over year,” says Mahapatra.“ Clients look for our help because they want to understand what kind of benchmark data we have; where the market is going and what necessary steps they need to take to avoid disruption and obtain a competitive advantage. They also want to validate the particular strategy which they have in mind, and we can advise them if it is the right area to invest in, as we have been providing end-to-end solutions for a lot of different customers in this area.”
No matter the technical prowess, technological solutions cannot be instituted and maintained without
“ It’ s not about shiny objects. Tinkering is insufficient”
— Sub Mahapatra, Director, PWC internal support, and Mahapatra emphasizes the need for dialogue within all levels of an organization.“ Ten years ago, it was just the CIO who was discussing digital transformation. Today, we engage with the CEO and sometimes the board as well. The first thing you need to get is senior executive buy-in, then put the strategy in place, and finally have a plan to execute that strategy.” Such is the demand for, and necessity of, designing and developing digital transformation