SALESFORCE
is very , very clear that a large number of the workforce want the flexibility and the benefits of digital work-from-anywhere tools ,” says Spearing . Beyond the productivity and connectivity solutions that are the most visible technological assets in this transition , he also sees the emergence of AI as a pivotal piece of the future work-from-anywhere life .
1bn predictions a day “ Our Einstein technology is doing around a billion predictions a day ,” he explains . “ So if I was working in a call centre and having to work from home , our technology automatically allows people to make that flip without having to go through some laborious process , and to do it in a very secure way because of the nature of the Salesforce technology . That was already inside what we did , and now the AI is able to help those people . It ’ s like a personal assistant , helping them to prioritise their work .”
“ What I ’ ve seen is a maturing of the relationships between certain organisations ”
ADAM SPEARING FIELD CTO AND VP CONSULTING , SALESFORCE
Last year the announcement that Salesforce was buying Slack for US $ 27.7bn rocked the technology world . It ’ s a Silicon Valley megadeal and one that cements Salesforce ’ s position among the elite grade of global technology companies . That ’ s a relationship that has now started to bear fruit , and Spearing is excited about the possibilities . “ This is about making things easier , faster , more seamless , less friction
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