SANDVINE ALEXANDER HAVÄNG
TITLE: CHIEF TECHNOLOGY OFFICER COMPANY: SANDVINE INDUSTRY: TELECOMMUNICATIONS LOCATION: SWEDEN
EXECUTIVE BIO
Alexander is one of the founders of the company and a lead architect of Sandvine ' s Application and Network Intelligence and App QoE solutions. Alexander ' s passion for problem solving makes his role very customer-facing, working with service providers to understand the qualitative experience their subscribers are feeling with applications, and deploying solutions that improve customer satisfaction and improve CapEx ROI for operators.
But the time between the decision and the upgrade can be very long, sometimes“ years” long. By then, customers might be upset and going elsewhere.
Mobile operators are a bit more constrained, because it’ s very cost prohibitive to fix a problem if utilisation hits 100 % on a radio node. So, they typically look at how much bandwidth a subscriber gets on a particular radio node in a certain location, and, if it goes below a certain throughput, they schedule an upgrade, that involves capacity elements like interfaces, radio equipment, switches, ports, routers.
10 sandvine. com