DAMIEN DAVIS
SERVICENOW
DAMIEN DAVIS
TITLE: SENIOR DIRECTOR, CUSTOMER EXCELLENCE GROUP
Damien Davis is Senior Director in ServiceNow’ s Customer Excellence Group, where he leads voice & visibility across analyst engagement, advisory boards and executive messaging for the Customer Success portfolio, including Impact and Expert Services.
Over 14 years at ServiceNow and prior roles at Fujitsu, he has helped global enterprises turn strategy into measurable outcomes, blending platform know-how with pragmatic change leadership.
Damien focuses on AI-enabled value realisation, partnering with customers and the partner ecosystem to accelerate time-to-value, improve productivity and de-risk transformation.
A champion of‘ human + AI’ collaboration, he speaks regularly at industry events and advises on governance, adoption and ROI.