Sport Vision Group July 2024 | Page 15

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“ The same solution had robust sourcing and fulfilment capabilities . It ’ s not just providing inventory information to the customer , but after they add items to their basket , the system calculates the best and most efficient way to source those goods across our locations . With this system , we can combine goods from different countries and legal entities to optimally fulfil each order ’ s need .
“ To exchange that inventory and order information seamlessly with all our various systems – such as stores , POS and online platforms – that integration was crucial . We truly felt like valued clients , and they continue taking great care of our needs as we develop further . They helped us offer part of our service to customers at a totally new level compared to before .”
The approach of working with multiple smaller , agile partners has allowed Sport Vision Group to adapt quickly and efficiently to changing technological landscapes . “ Instead of one big ship , you ’ re having multiple smaller but faster ships , which can adapt in a much better and more convenient way .”
Continued focus on innovation and customer-centricity Looking ahead , Sport Vision Group is poised to continue its digital transformation journey with a focus on innovation and customer-centricity . The company ’ s vision is to provide a superior experience to customers across all touchpoints , with an unwavering commitment to staying at the forefront of technological advancements .
This proactive approach ensures that Sport Vision Group remains competitive and continues to deliver value to its customers in an ever-evolving market .
“ We have to continue growing and make our operations more efficient . We have to further digitalise .
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