A NEW ERA
As AI reshapes the enterprise landscape, Thai believes organisations will need three core capabilities extending beyond the adoption of new technology:
• Strong data foundation: Thai contends that most companies struggle with AI not because of their models, but because their data is fragmented or unreliable. Without fixing that, AI“ can’ t create sustained enterprise value”.
• An operating model that can adapt quickly: Thai says companies need teams that understand what is changing and can make informed decisions at speed and pivot without disrupting the business.
• Leadership that can bridge business and technology: Thai’ s belief is that the next generation of CIOs will not just deploy AI, but shape enterprise strategy, manage risk in real time and know when automation is going to drive value.
“ AI is an enabler – not a replacement for disciplined decision-making,” Thai adds.“ The organisations that will win are the ones that have reliable data, adaptive operating models and leaders who can navigate both technology and business with clarity and judgement.”