The Royal Mint Report June 2023 | Page 19

Currency coins being produced
THE ROYAL MINT

“ We work closely with educational establishments , and it ’ s a mutually beneficial relationship ”

RICHARD HOBBS GROUP IT DIRECTOR ,
THE ROYAL MINT
What next for technology at the Mint ? The outlook for The Royal Mint is transformational , and its technology strategy plays a huge part in delivering some of these exciting plans .
The precious metals ’ recovery site will soon go live and begin putting tonnes of e-waste to good use . Cybersecurity innovation and use of data to enhance customer experience is also on the agenda , as are various improvements to the website . It ’ s projected that the ERP journey will be complete in around 18 months ’ time .
Furthermore , Hobbs predicts that AI and machine learning will become increasingly influential in both the technology and manufacturing spaces .
“ It ’ s really interesting to think about how we can harness new technology like generative AI ,” he adds . “ What impact will it have in the manufacturing space ? What can we teach it about our manufacturing processes to constantly enhance and develop them ? The scope of potential innovation is boundless .” royalmint . com 19