Supercharging OSS transformation & business expansion for Virgin Media Ireland
Prodapt ’ s Naresh Govindarajan explains how the Telecom-Native technology services provider helps Virgin Media drive enterprise modernisation to deliver high-speed connectivity across Ireland
As the connectivity landscape continues to reshape the Telecom industry , domain-relevant service providers like Prodapt are necessary for businesses to digitally transform successfully .
Prodapt focuses solely on the telecom and the technology industry . Naresh Govindarajan , the company ’ s Vice President - Group Client Partner , oversees its enterprise telco business across the UK , Ireland , and the Nordics .
Virgin Media Ireland counts among the strategic customers of Prodapt in the region , with the service provider working to transform the organisation ’ s OSS domain and drive cloud-engineered scalability when they decided to launch their wholesale fibre business .
“ We take full end-to-end accountability for OSS transformation within Virgin Media Ireland . Prodapt defined and implemented a fully automated , streamlined OSS tech stack combining ServiceNow , Blue Planet modules with Prodapt accelerators to bring operational agility across the service lifecycle , closely matching their technology vision and business goals ,” Naresh says . “ We have etched our own space within the programme , helping Virgin Media Ireland to launch their projects in record time .” significant milestones in what is a complex , multi-threaded transformation programme that the European Telecom industry can learn from .
“ Prodapt came in with an exhibition of what our accelerators can bring to the table ,” he says . “ Service assurance , network 360 accelerators to do service order management and accelerators that complement Virgin Media Ireland products were all Prodapt ’ s way of taking ownership of the OSS domain and delivering success .”
As a long-term partner , Prodapt understood Virgin Media ’ s ambitions to leverage technology as a path to success . When the company wanted to tap into the wholesale telecoms opportunity , Prodapt helped them adopt a faster , scalable cloud platform that would reduce infrastructure delivery time and provide even better connectivity to customers .
He adds : “ Right from the start of our relationship , we knew that Virgin Media approached their challenges and opportunities with a technology lens . They think like a ‘ Techco ’. For Prodapt , that was all it took to deploy our best digitalnative solutions , skilled domain experts and business transformation strategies to deliver the results for Virgin Media .”
Working alongside several technology partners and service providers , Prodapt helped Virgin Media Ireland cross
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