PERFECTSERVE
Modernising legacy systems: Balancing progress and continuity Modernising outdated IT systems is an ongoing challenge in healthcare. PerfectServe takes a practical and strategic approach to address it.
“ We have a balance for every month, quarter and year of feature-related work,” outlines Bob.
About 70 % of capacity goes towards advancing products and services, reserving 30-40 % for maintaining and modernising systems.
By leveraging cloud service providers that handle much of the routine infrastructure maintenance, PerfectServe’ s teams can focus on updating applications and integrating cutting-edge technologies such as AI.
The balanced approach helps avoid the accumulation of technical debt and ensures operational continuity, even when PerfectServe innovates.
AI’ s tangible impact: Efficiency, communication and care PerfectServe’ s AI strategy is multifaceted, targeting internal efficiency, enhancing product capabilities and improving patient and caregiver experiences:
1. Internal efficiency“ We’ re leveraging AI in every way possible to make sure that PerfectServe’ s people are as efficient as possible,” Bob outlines. Developers use tools like Cursor and
AI-powered code assistants to write
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