Clark County Report | Page 11

CLARK COUNTY
Investment in remote work capabilities and digital skills aims to create a‘ great place to work’
With over two dozen AI pilots already underway, translation services have emerged as a priority application, addressing the county’ s diverse population. Bob explains:“ For a predominance of people that we deal with, English is a second language. The desire on our part is to meet people where they are and to not introduce confusion or misunderstanding in these very important transactions.”
Real-time translation capabilities are being implemented for in-person interactions and public meetings.“ We are going to pilot and bring to life those technologies for person-to-person interaction,” says Bob.“ The Board can conduct their business in English. But in real time one can sit in the audience with their device and choose the language they want to read and hear the board deliberations in.”
Document processing represents another key AI application, with the state mandating service provision in English, Spanish and Tagalog. The county is also developing a digital assistant for its website using large language models, while its developers are also utilising AI assistance for code generation.
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